Article ID: 253759
Article Last Modified on 6/22/2007
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q253759
Note These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
SUMMARY
This article describes how to configure Microsoft Outlook 2000 and Microsoft Outlook 98 to send and receive e-mail by using your CompuServe 2000, version 5.0 account (CS2000). CS2000 now uses Internet Message Access Protocol (IMAP) for e-mail.
Note: Accounts bound by SecurID cannot be accessed via IMAP. This article applies only to CS2000, which uses e-mail addresses of the format x@cs.com. This article does not apply to Classic CompuServe or other versions of CompuServe, which use such addresses as x@cis.com or vx@compuserve.com.
MORE INFORMATION
Outlook 2000
To configure Outlook 2000 to access your CS2000 IMAP account:
- Connect to CompuServe by using CompuServe software.
- On the Tools menu, click Accounts.
- On the Mail tab, click Add, and then click Mail.
- Type your name in the Display name box, and click Next.
- Select I already have an e-mail address that I'd like to use, type your CS2000 address in the E-mail Address box, and then click Next.
- Select IMAP in the My incoming mail server is a list, type imap.cs.com in the Incoming mail (POP3 or IMAP) server box, type smtp.cs.com in the Outgoing mail (SMTP) server box, and then click Next.
- Click Connect using my local area network (LAN), and then click Next.
- Click Finish to save your settings.
- Click Close in the Internet Accounts dialog box.
While the above steps enable you to receive e-mail form your IMAP server you may have to complete one more configuration in order to send mail through your SMTP server. Use the following steps to configure the SMTP server:
- On the Outlook Tools menu, click Accounts.
- Select your CompuServe account that you just configured, and then click Properties.
- On the Servers tab, click the My server requires authentication option. This sets the same username and password for your SMTP server that you previously set for the IMAP server.
- Click OK, and then click Close to save the changes and exit all dialog boxes.
Outlook 98
To configure Outlook 98 to access your CS2000 IMAP account, follow these steps:
- Connect to CompuServe by using CompuServe software.
- On the Tools menu, click Accounts.
- On the Mail tab, click Add, and then click Mail.
- Type your name in the Display name box, and then click Next.
- Type your CS2000 address in the E-mail address box, and then click Next.
- Select IMAP in the My incoming mail server is list, type imap.cs.com in the Incoming mail (POP3 or IMAP) server box, type smtp.cs.com in the Outgoing mail (SMTP) server box, and then click Next.
- Type CS2000 or another name in the Internet mail account name box, and then click Next.
- Select Connect using my local area network (LAN), and then click Next.
- Click Finish to save your settings.
- Click Close in the Internet Accounts dialog box.
These steps enable you to receive e-mail from your IMAP server. However, you may have to complete one more configuration in order to send e-mail through your SMTP server. Follow these steps to configure the SMTP server:
- On the Tools menu in Outlook, click Accounts.
- Select the CompuServe account that you configured, and then click Properties.
- On the Servers tab, click the My server requires authentication option. This sets the same username and password for your SMTP server that you previously set for the IMAP server.
- Click OK, and then click Close to save the changes and to close all dialog boxes.
REFERENCES
For questions and answers about your CS2000 e-mail account, visit these CompuServe Web pages:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Additional query words: OL2K OL98 98 IMAP4 CS 2000
Keywords: kbconfig kbhowto kbsetup KB253759
