Microsoft KB Archive/253693

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Encarta and Reference Products Troubleshooter Available

Article ID: 253693

Article Last Modified on 1/27/2007


  • Microsoft Bookshelf 99 Standard Edition
  • Microsoft Bookshelf 2000 Standard Edition
  • Microsoft Encarta Africana
  • Microsoft Encarta Africana 2000
  • Microsoft Encarta Encyclopedia 99 Standard Edition
  • Microsoft Encarta Encyclopedia 99 Deluxe Edition
  • Microsoft Encarta Reference Suite 99
  • Microsoft Encarta Reference Suite 2000
  • Microsoft Encarta 99 Research Organizer
  • Microsoft Encarta Virtual Globe 99
  • Microsoft Encarta Interactive World Atlas 2000
  • Microsoft Encarta World English Dictionary 2001
  • Microsoft Encarta Encyclopedia 2000 Concise Edition

This article was previously published under Q253693


This article describes the availability of the Microsoft Encarta and Reference Products troubleshooter.

The Encarta and Reference Products troubleshooter provides step-by-step instructions to help you resolve common issues with Encarta and Microsoft Reference products.


The Microsoft Encarta and Reference Products troubleshooter is available at the following Microsoft Web site:

Additional query words: multi multi-media media mm ts t-shoot

Keywords: kbinfo KB253693