Article ID: 253620
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Outlook 98 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q253620
SYMPTOMS
When a user opens a message in the Sent Items folder, clicks Reply to All, removes some recipients from the To or Cc box, and then sends the reply, the user may receive a non-delivery report (NDR) that includes all of the recipients from the original message.
If diagnostic logging is set to maximum for the transport category on the Exchange Server information store in the Exchange Server Administrator program, the following event error message is logged:
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.
Additional query words: ol98
Keywords: kbhotfixserver kbqfe kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB253620
