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Microsoft KB Archive/253620

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Knowledge Base


XCLN: Non-Delivery Report from "Ghost" Recipients

Article ID: 253620

Article Last Modified on 10/26/2006



APPLIES TO

  • Microsoft Outlook 98 Standard Edition
  • Microsoft Exchange Server 5.5 Standard Edition



This article was previously published under Q253620


SYMPTOMS

When a user opens a message in the Sent Items folder, clicks Reply to All, removes some recipients from the To or Cc box, and then sends the reply, the user may receive a non-delivery report (NDR) that includes all of the recipients from the original message.

If diagnostic logging is set to maximum for the transport category on the Exchange Server information store in the Exchange Server Administrator program, the following event error message is logged:

11/5/99,11:57:22 AM,MSExchangeIS Private,Warning,Transport General ,
1026,N/A,ASM0109,An error occurred with the following call stack:
EcSendMessage(): 0000000467
EcCreateOMSubmit(): 0000000467
Why do we have a MAPI_P1 recipient in a non resend msg?(): 0000000000


RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack


STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.


Additional query words: ol98

Keywords: kbhotfixserver kbqfe kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB253620