Microsoft KB Archive/253404

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OL2000: The Create New Word Document Option Is Not Available

Article ID: 253404

Article Last Modified on 10/8/2003


  • Microsoft Outlook 2000 Standard Edition

This article was previously published under Q253404


When you run Outlook using Microsoft Windows 2000 Terminal Services, the option to create a new blank word document may not be available.


You can work around this problem by starting Microsoft Word before you try to create a new document from Outlook.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2K

Keywords: kbbug kbpending KB253404