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Microsoft KB Archive/253273

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Knowledge Base


Tapi Service Provider New Lines Are Not Seen by Remote Client without Restarting the Server

Article ID: 253273

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT 4.0 Service Pack 1
  • Microsoft Windows NT 4.0 Service Pack 2
  • Microsoft Windows NT 4.0 Service Pack 3
  • Microsoft Windows NT 4.0 Service Pack 4
  • Microsoft Windows NT 4.0 Service Pack 5
  • Microsoft Windows NT 4.0 Service Pack 6
  • Microsoft Windows NT 4.0 Service Pack 6a
  • Microsoft Windows NT Server 4.0 Enterprise Edition
  • Microsoft Windows NT 4.0 Service Pack 4
  • Microsoft Windows NT 4.0 Service Pack 5
  • Microsoft Windows NT 4.0 Service Pack 6
  • Microsoft Windows NT 4.0 Service Pack 6a



This article was previously published under Q253273

SYMPTOMS

If a TAPI Service Provider generates a new line device dynamically, the new line device cannot be "seen" by remote TAPI clients until the server is restarted. For example, this could occur if a PBX is configured to add a new line device for a new employee's phone.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
   02/04/2000  04:55p             243,984 Tapisrv.exe   Alpha
   02/04/2000  04:56p             152,848 Tapisrv.exe   Intel
                



STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0.


Additional query words: tsp reboot

Keywords: kbfix kbqfe kbenv kbui kbprb kbhotfixserver KB253273