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Microsoft KB Archive/253198

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Knowledge Base


Asterisk Before Preferred NetWare Server Name May Cause Problems with Services

PSS ID Number: 253198

Article Last Modified on 5/13/2003



The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition SP5
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Workstation 4.0 SP6a
  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Server 4.0 SP6a



This article was previously published under Q253198

SYMPTOMS

If you type a preferred NetWare server name that is preceded by a asterisk (*) but has no following backslash (\) and path, access violations may occur in services.

CAUSE

When the preferred server is checked, the asterisk typically means that there will be a backslash following the name (for example: *server\name). Windows assumes that there will be a backslash and some text. Making this assumption causes Windows to access a null pointer.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date        Time    Size     File name     Platform
   ---------------------------------------------------
   06/07/2000  09:20p  163,600  Nwprovau.dll  Intel
   06/07/2000  09:20p   81,680  Nwwks.dll     Intel
                



STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0.

Keywords: kbbug kbenv kbfix kbnetwork kbQFE KB253198
Technology: kbNTTermServ400 kbNTTermServ400sp5 kbNTTermServSearch kbWinNT400search kbWinNTS400 kbWinNTS400search kbWinNTS400sp6 kbWinNTsearch kbWinNTSsearch kbWinNTW400 kbWinNTW400search kbWinNTW400SP6a kbWinNTWsearch