Microsoft KB Archive/252900

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Article ID: 252900

Article Last Modified on 1/27/2007


  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 98 Second Edition

This article was previously published under Q252900

If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center


When you start Windows, you may receive the following error message:

Fatal Error: Problem Using UI Skins


This issue can occur if you have a Macromedia Shockwave component installed in the Startup folder and the Shockwave files are missing or damaged.


To resolve this issue, try one of the following methods:

Reinstall Macromedia Shockwave

Reinstall Shockwave to replace the missing or damaged files. For information about how to reinstall Shockwave, please contact Macromedia.

Remove Shockwave components

Remove the Macromedia Shockwave component from the startup folder, to do this, follow these steps:

  1. Click Start, click Run, type msconfig in the Open box, and then click OK.
  2. Click the Startup tab, click to clear the Shockwave boxes, and then click OK.
  3. When you are prompted to restart your computer, click Yes.

For additional troubleshooting and information about Macromedia Shockwave, please click the following link to view the Macromedia Web site:


When you install Shockwave, several files and folders are added to the following folder:


Additional query words: shock wave user interface skins

Keywords: kb3rdparty kbenv kberrmsg kbfatalexerr0d kbfatalexerr0e kbprb KB252900