Microsoft KB Archive/252893

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You receive an "Unable to display folder" error message when you attempt to open an Outlook calendar folder in Outlook 2000

Article ID: 252893

Article Last Modified on 7/27/2005


  • Microsoft Outlook 2000 Standard Edition
  • Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q252893


When you attempt to open an Outlook user's calendar folder by clicking Open on the File menu, and then clicking Other User's Folder, you may receive the following error message in the folder window:

Unable to display folder


The Outlook user may have used Outlook Web Access (OWA) to access the mailbox.


To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 How to obtain and install the Microsoft Office 2000 SR-1/SR-1a update


Microsoft has confirmed that this is a problem in Microsoft Outlook.

Additional query words: OL2000

Keywords: kbnofix kbview kbprb kbexchangeowa kbcalendar kbopenfile KB252893