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Microsoft KB Archive/252822

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Knowledge Base


Serial Mouse Does Not Respond After Resuming From ACPI Standby Mode

Article ID: 252822

Article Last Modified on 1/27/2007



APPLIES TO

  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 98 Second Edition



This article was previously published under Q252822

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry


SYMPTOMS

If you enable Advanced Configuration and Power Interface (ACPI) on your computer, your serial mouse may stop responding after you resume from Standby mode.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To resolve this issue, change the ConfigFlags value to 00 00 01 00 in the following registry key:

HKEY_LOCAL_MACHINE\Enum\


  1. To find the ConfigFlags, click Find on the Edit menu, type mouse in the Find what box, and then click Find next.
  2. In each entry you find Mouse, change the ConfigFlags value to 00 00 01 00. Press the F3 key to find the next entry.
  3. Restart the computer.

For example, if a Microsoft IntelliMouse is connected to one of your serial ports, the associated registry entry would be:

HKEY_LOCAL_MACHINE\Enum\SERENUM\MSH0001\ACPI&*PNP501&0


Value: ConfigFlags
Value data: 00 00 01 00 (Binary Value)

MORE INFORMATION

You may need to perform the steps in this article for multiple hardware profiles. For a list of the existing profiles on your computer, view the Hardware Profiles tab in the System tool in Control Panel. If you have more than one profile, restart the computer and choose the appropriate profile during startup before you modify the registry. You may need to dock or undock your computer.


Additional query words: ACPI serial mouse w98standby

Keywords: kbenv kbfaq kbhardware kbnofix kbprb KB252822