Article ID: 252603
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft Outlook Express 6.0
- Microsoft Outlook Express 5.5
- Microsoft Outlook Express 5.01 Service Pack 2
- Microsoft Outlook Express 6.0
- Microsoft Outlook Express 5.5
- Microsoft Outlook Express 5.01 Service Pack 2
- Microsoft Outlook Express 5.0
- Microsoft Outlook Express 5.0
- Microsoft Outlook Express 6.0
- Microsoft Outlook Express 5.5
- Microsoft Outlook Express 5.01 Service Pack 2
- Microsoft Outlook Express 6.0
- Microsoft Outlook Express 5.5
- Microsoft Outlook Express 5.01 Service Pack 1
- Microsoft Outlook Express 5.0
- Microsoft Outlook Express 5.5
- Microsoft Outlook Express 5.01
- Microsoft Outlook Express 5.0
This article was previously published under Q252603
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2002: Differences Between Outlook and Outlook Express
SYMPTOMS
When you attempt to import messages into Microsoft Outlook Express, you may receive the following error message:
In addition, Outlook Express may not recognize .dbx files you copy into the currently specified message store location, even after you rename the Folders.dbx file.
CAUSE
This behavior can occur if the files that you try to import have the read-only attribute set. The read-only attribute can be set if you copy the .dbx files to a CD-ROM by using a CD-R or CD-RW device.
RESOLUTION
To resolve this issue, copy the files to a writable disk (for example, a floppy disk or hard disk), and remove the read-only attribute from the file's properties. You should then be able to import the files by using the Outlook Express import feature.
In addition to the possibility the files are read-only, ensure the Folders.dbx file is present. The import process may not work without a valid Folders.dbx file. If the Folders.dbx file is absent, exit and restart Outlook Express to re-create this file.
For additional information about the Folders.dbx file, click the following article number to view the article in the Microsoft Knowledge Base:
295965 OLEXP: Folders Do Not Appear in the Local Folders List
Additional query words: folders dbx
Keywords: kberrmsg kbprb KB252603