Article ID: 252302
Article Last Modified on 9/23/2005
APPLIES TO
- Microsoft Internet Information Server 4.0
This article was previously published under Q252302
SYMPTOMS
When Internet Information Server (IIS) is running a certain CGI program, IIS may stop responding at W3SVC!CGIThread. The call stack looks similar to the following:
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform
-------------------------------------------------------------
1999/10/02 06:11 4.2.725.1 229024 W3svc.dll x86
STATUS
Microsoft has confirmed that this is a problem in Internet Information Server 4.0.
Keywords: kbbug kbfix kbqfe kbhotfixserver KB252302
