Microsoft KB Archive/252278

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XADM: Trying to Save a Connection Agreement Causes Error Message (c1031bd1)

Article ID: 252278

Article Last Modified on 2/21/2007


  • Microsoft Exchange 2000 Server Standard Edition

This article was previously published under Q252278


When you try to save a Connection Agreement (CA), you receive the following error message in either of the following scenarios: Failure to get a site name (DsGetSiteName function), or you are using improper permissions.

An error has occurred while saving the Connection Agreement credentials with the security authority on the responsible ADC server for this Connection Agreement. Please ensure that the account you are logged in as has permissions to administer the ADC service.

ID no: c1031bd1
Microsoft Active Directory Connector Management


When a CA is saved, it makes a call to a Windows 2000 function, DsGetSiteName. This call can fail if a subnet is not properly defined.

By default, during a DCPromo operation, there is a default first site and a default subnet. By default, all new and existing domain controllers (DCs) belong to the default subnet. As soon as a second site is created, a subnet must be defined. If a subnet is not defined, the servers may not be linked to the original default subnet, and the DsGetSiteName function does not work, which causes the CA not to be saved, and the error message to be displayed.

Therefore, to save a CA, you must define a subnet, and correctly configure the sites.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

249817 XADM: ADC Service Account Requirements

Additional query words: exch2kp2w

Keywords: kberrmsg kbinfo KB252278