Microsoft KB Archive/252215

SMART Capability Available for Released Version of Windows 95

Q252215

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you run a program on your Windows 95-based computer, the program may be unable to query the "Self Monitoring, Analysis and Reporting Technology" (SMART) capabilities of any or your Integrated Drive Electronics (IDE) drives when you are using Microsoft-supplied drivers.

CAUSE

This problem can occur if you are running the released version of Windows 95 instead of Windows 95 OEM Service Release 2 or later. The component to query SMART capabilities of IDE drives was first included with Windows 95 OEM Service Release 2.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date        Time    Version    Size    File name
   ---------------------------------------------------
   03/06/1996  08:18p  4.00.954   18,518  Voltrack.vxd
   08/24/1996  02:11p  4.00.1111  17,982  Smartvsd.vxd
   08/25/1997  03:12p  4.00.1116  24,426  Esdi_506.pdr

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

This hotfix includes the files that are required for SMART support, and these files are listed in the following Microsoft Knowledge Base article:

Q154435 Windows 95 IDE Support for SMART, DMA, and ATAPI Tape Drives

For additional information about SMART capabilities, click the article number below to view the article in the Microsoft Knowledge Base:

Q208048 SAMPLE: SmartApp.exe Accesses SMART Stats in IDE Drives

Additional query words: original equipment manufacturer

Keywords : kbenv win95
Issue type : kbprb
Technology : kbWin95search kbWin95