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Microsoft KB Archive/251879

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Knowledge Base

XFOR: Add/Remove Programs Does Not Remove the Chat Service Completely

Article ID: 251879

Article Last Modified on 2/26/2007


  • Microsoft Exchange 2000 Server Standard Edition

This article was previously published under Q251879


If you use the Add/Remove Programs tool or the Exchange 2000 CD-ROM to remove the Chat service for Exchange 2000, the service is not completely removed. The Chatcfg.dll file and the Chatsnap.dll file remain in the Exchsrvr\Bin directory.


To work around this issue, you must manually remove the files from the Exchsrvr\Bin directory. You can either delete or rename the files.


This behavior is by design.

Keywords: kbbug kbnofix KB251879