Microsoft KB Archive/251230

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OL2000: Line Feed and Carriage Return Are Not Inserted into the Body of a Message When You Use Mailto URL

Article ID: 251230

Article Last Modified on 10/9/2003


  • Microsoft Outlook 2000 Standard Edition

This article was previously published under Q251230


When you attempt to use a "mailto:" link that inserts a line feed and carriage return in the body of an e-mail message, the line break is not inserted.


This problem occurs when you click a mailto: URL in an application that supports hyperlinks, such as Microsoft Word or Internet Explorer.

Microsoft Internet Explorer 5.0, and versions of Internet Explorer later than Internet Explorer 5.0, do not parse the Line Feed (LF) and Carriage Return (CR) characters properly.


When you code your Hypertext Markup Language (HTML) page, use the %25 escape character before the LF and CR characters.

The following is an example of the CR:

NOTE: This procedure will not leave the cursor at the end of the message.


This does not affect versions of Microsoft Internet Explorer earlier than Microsoft Internet Explorer 5.0.

Additional query words: pra OL2K

Keywords: kbprb KB251230