Microsoft KB Archive/250889

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Multiprocessor Computer Hangs While Running Norton Utilities 2.0 (Unerase.exe)

Article ID: 250889

Article Last Modified on 11/1/2006


  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Server 4.0 Enterprise Edition

This article was previously published under Q250889


When you are using your multiprocessor Windows NT 4.0-based computer, it may stop responding (hang) with your system resources locked by the Symevent.sys filter driver.


This issue can occur if you are running Symantec Norton Utilities version 2.0 (Unerase.exe). The Symevent.sys filter driver is part of this program.


To resolve this issue, contact Symantec to inquire about the availability of a fix for this issue.


The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kbenv kbprb KB250889