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Microsoft KB Archive/250854

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Knowledge Base


Article ID: 250854

Article Last Modified on 9/7/2001



APPLIES TO

  • Microsoft Publisher 2000 Standard Edition



This article was previously published under Q250854

SYMPTOMS

When you start Microsoft Publisher 2000, you may receive the following error message:

Please choose another printer. Publisher cannot find the printer HP LaserJet 4050.

If you then attempt to print from Publisher 2000, you experience one of the following symptoms:

  • The HP LaserJet 4050 printer is not available on the Printer menu.


  • When you click HP LaserJet 4050 on the Printer menu, you receive the same error message mentioned earlier in this article.


CAUSE

This behavior can occur if you use version 4.3.0.9 of the HP Installer to install the driver for the HP LaserJet 4050 printer.

RESOLUTION

To resolve this issue, use one of the following methods.

Method 1

Use the installer provided with the printer to install the PostScript version of the driver for the HP LaserJet 4050 printer.

Method 2

Download the latest version of the printer driver for the HP LaserJet 4050 printer from the following Hewlett-Packard Web site

and then use the Add Printer wizard in Microsoft Windows to install the updated printer driver.

MORE INFORMATION

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



Additional query words: pub2k mspub 9.0 pub9 unavailable 4050TN 4050N

Keywords: kberrmsg kbprepress kbprint kbprb KB250854