Microsoft KB Archive/250766
PSS ID Number: 250766
Article Last Modified on 12/17/2003
The information in this article applies to:
- Microsoft Internet Explorer 5.01 for Windows NT 4.0
- Microsoft Internet Explorer 5.0 for Windows NT 4.0
- Microsoft Internet Explorer 4.01 for Windows NT 4.0 SP 1
- Microsoft Internet Explorer 4.01 for Windows NT 4.0 SP 2
- Microsoft Internet Explorer 4.0 for Windows NT 4.0
- the operating system: Microsoft Windows NT 4.0 SP3
- the operating system: Microsoft Windows NT 4.0 SP4
This article was previously published under Q250766
When you try to access Help on the Certificate Manager tab in the Internet Options dialog box, you may receive the following error message:
This behavior may occur when you upgrade from Windows NT 4.0 Service Pack 3 (SP3) to Windows NT 4.0 Service Pack 4 (SP4) with Internet Explorer 4.01 Service Pack 1 (SP1). This occurs because when you install Internet Explorer 4.01, the Help file (Secauth.hlp) is installed over the Help file that was installed with Windows NT 4.0 SP4. If you install Internet Explorer 5, the Help file is not upgraded because it detects that Windows NT 4.0 SP4 is current.
To resolve this problem, install Windows NT 4.0 Service Pack 5 (SP5), and then verify that Internet Explorer 5 is completely installed.
To download Windows NT 4.0 SP5, view the following Microsoft Web site:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
To work around this behavior, reapply Windows NT 4.0 SP4 so that the Help file is updated again.
To download Windows NT 4.0 SP4, view the following Microsoft Web site:
Keywords: kberrmsg kbprb KB250766
Technology: kbIE400WinNT400 kbIE401WinNT400 kbIE401WinNT400SP1 kbIE401WinNT400SP2 kbIE500Search kbIE500WinNT400 kbIE501WinNT400 kbIENT400Search kbIEsearch kbOSWinNT400SP3 kbOSWinNT400SP4 kbOSWinNTSearch kbOSWinSearch