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Microsoft KB Archive/250566

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Knowledge Base


Unable to Connect to Internet When Connected to Network Using RAS

Article ID: 250566

Article Last Modified on 1/27/2007



APPLIES TO

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.0
  • Microsoft Windows NT Workstation 4.0 Developer Edition



This article was previously published under Q250566

SYMPTOMS

When you connect to a local area network (LAN) using RAS or PPTP, you may be unable to gain access to the Internet if your LAN is using a Proxy server.

CAUSE

This issue can occur if the Proxy server configuration is not set up on the client computer for each connection made using RAS.

RESOLUTION

To resolve this problem, follow these steps:

  1. Right-click the Internet Explorer icon on your desktop, and then click Properties.
  2. On the Connections tab, click the Dial-Up Networking connection that you use to connect to your LAN, and then click Settings.
  3. Under Proxy server, click the Use a Proxy server box, and then add the correct address and port that your proxy server uses. In most cases, you may also want to click to select the Bypass proxy server for local connections check box. Check with your network administrator if you are unsure whether this entry should be selected. Click to clear the Automatically detect settings check box. Even if this entry is used on local connections, it causes RAS and PPTP connections to fail to connect to the proxy server.
  4. Click OK, and then click OK.



Additional query words: smallbiz vpn

Keywords: kbnetwork kbprb KB250566