Microsoft KB Archive/250364
Article ID: 250364
Article Last Modified on 11/5/2003
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q250364
If you set up a moderated public folder, add it to the Favorites folder, make it available for offline use, post a message to it while you are offline, and then try to synchronize all folders, you receive the following error message:
If you look at the log message in the Detailed Items folder you see synchronization failed while attempting to synchronize the moderated folder. The log message will resemble the following:
15:22:41 Synchronizing Folder <moderated folder> 15:22:42 Error synchronizing message <test> 15:22:42 [80004005-501-0-324] 15:22:42 The client operation failed. 15:22:42 Microsoft Exchange Server Information Store 15:22:42 Error synchronizing folder 15:22:42 [80004005-501-0-324] 15:22:42 The client operation failed. 15:22:42 Microsoft Exchange Server Information Store
The <moderated folder> in the log is the name of the moderated folder to synchronize.
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
Additional query words: public moderated folders
Keywords: kbbug kbfix KB250364