Microsoft KB Archive/250353

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CD-ROM Drive Detected Only When Media Is Present in the Drive

Article ID: 250353

Article Last Modified on 9/28/2007



APPLIES TO

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition



This article was previously published under Q250353

SYMPTOMS

On IBM computers that use an LG 40X CD-ROM drive, the CD-ROM drive is not detected during startup if there is no CD-ROM in the drive. If you place a CD-ROM in the drive during startup, the CD-ROM drive is detected.

RESOLUTION

To resolve this issue, contact IBM Technical Support to inquire about obtaining a BIOS update.

MORE INFORMATION

For additional information about troubleshooting Advanced Configuration and Power Interface (ACPI) BIOS issues, click the article number below to view the article in the Microsoft Knowledge Base:

216573 How Windows 2000 Determines ACPI Compatibility


Keywords: kb3rdparty kbhardware kbprb KB250353