Microsoft KB Archive/250353

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CD-ROM Drive Detected Only When Media Is Present in the Drive

Article ID: 250353

Article Last Modified on 9/28/2007


  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition

This article was previously published under Q250353


On IBM computers that use an LG 40X CD-ROM drive, the CD-ROM drive is not detected during startup if there is no CD-ROM in the drive. If you place a CD-ROM in the drive during startup, the CD-ROM drive is detected.


To resolve this issue, contact IBM Technical Support to inquire about obtaining a BIOS update.


For additional information about troubleshooting Advanced Configuration and Power Interface (ACPI) BIOS issues, click the article number below to view the article in the Microsoft Knowledge Base:

216573 How Windows 2000 Determines ACPI Compatibility

Keywords: kb3rdparty kbhardware kbprb KB250353