Microsoft KB Archive/250256
Article ID: 250256
Article Last Modified on 1/27/2007
- Microsoft Windows Millennium Edition
This article was previously published under Q250256
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
When your computer has been idle for an amount of time that is sufficient for it to enter Standby mode, or if you try to use Standby mode, your computer does not enter Standby mode, or returns from Standby mode immediately. You may also receive the following error message:
If you then click Details, you receive the following message or one that is similar to it:
The Susfail.txt log file contains:
This issue can occur when Iomega Ditto Tools are installed on your computer. Ditto Tools installs drivers that prevent you from using Suspend mode.
To resolve this issue, contact Iomega to inquire about the availability of a fix for this issue.
To work around this issue, disable all power management features when you are using Ditto Tools.
If Ditto Tools is not installed, the Hsflop.vxd file may be outdated; to replace it:
- Right-click My Computer, and then click Properties.
- On the Device Manager tab, click Floppy disk controllers, and then click Remove.
- Click Refresh to redetect the floppy disk controller.
- Restart the computer if you are prompted to do so.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: HWFDCTL Tape Drive
Keywords: kb3rdparty kberrmsg kbpowerman kbprb kbprod2web KB250256