Article ID: 250214
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft Windows Millennium Edition
This article was previously published under Q250214
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
SYMPTOMS
When you install Windows Millennium Edition (Windows Me), Setup may stop responding during the Preparing Install Wizard process. When the progress indicator reaches 100 percent, Setup pauses for an extended period of time, and then proceeds with the installation.
CAUSE
This behavior can occur if you have a Y-E Data universal serial bus (USB) floppy disk drive attached to the computer.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
The delay can occur whether your computer is in Real Mode or Protected Mode during the installation process.
If you have a Y-E Data USB floppy disk drive attached to your computer, the basic input/output system (BIOS) of the computer must support the attached disk drive. Microsoft Windows 98 Second Edition does not support the Y-E Data USB floppy disk drive.
Keywords: kbprb KB250214
