Microsoft KB Archive/250140

Knowledge Base

Error message occurs after upgrade to Windows Millennium on a Hewlett-Packard Pavilion 3260

Article ID: 250140

Article Last Modified on 1/27/2007

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APPLIES TO

• Microsoft Windows Millennium Edition

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This article was previously published under Q250140

SYMPTOMS

When you upgrade to Microsoft Windows Millennium Edition (Me) on a Hewlett-Packard Pavilion 3260 computer, you may receive the following error message after Setup restarts your computer:

An error has occurred occurred at 1B47:00000654. The current application will be terminated.

If you turn off the computer and then restart, Setup resumes. Audio features function correctly after the upgrade.

CAUSE

This behavior is caused by Hewlett-Packard's Crystal Audio Sound Driver version 4.05.01.1998.

RESOLUTION

Before upgrading your system, be sure to download and install the most recent version of the Crystal Audio Sound Driver from the Hewlett-Packard Web site:

http://www.hp.com

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kberrmsg kbfaq kbhardware kbprb kbsetup KB250140

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