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Microsoft KB Archive/250035

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Knowledge Base


You receive error messages when you download Windows Media Audio (.wma) files

Article ID: 250035

Article Last Modified on 7/24/2007



APPLIES TO

  • Microsoft Internet Explorer 5.01, when used with:
    • Microsoft Windows 98 Second Edition



This article was previously published under Q250035

SYMPTOMS

When you try to download Windows Media Audio (.wma) files from the Internet, you may receive one or both of the following error messages:

An ActiveX control on this page is not safe.
Your current security settings prohibit running unsafe controls on this page. As a result, this page may not display as intended.

Error: 424
Unknown error occurred when storing your license.

CAUSE

This behavior may occur if your current Internet Explorer security settings prevent the use of the ActiveX controls that are used to make the Web page display correctly.

RESOLUTION

To resolve this issue, change your security settings in Internet Explorer to permit ActiveX controls to run.

Note Before you change your security settings, visit the following Microsoft Web site for more information about how to set up security zones:

Keywords: kberrmsg kbprb KB250035