Microsoft KB Archive/249761

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OL2000: Contents of Attached Files Lost After Pasting From Outlook Message

Article ID: 249761

Article Last Modified on 11/5/2003


  • Microsoft Outlook 2000 Standard Edition

This article was previously published under Q249761


When you copy a Microsoft Word, Microsoft Excel, or other program file attachment from an Outlook message to your desktop, the contents of the attachment are lost after pasting the same file two or more times. The correct file name appears, but the file is empty.


To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Additional query words: OL2K

Keywords: kbbug kbfix KB249761