Microsoft KB Archive/249754

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OL2000: Search for Mail Item Causes Windows Installer to Start

Article ID: 249754

Article Last Modified on 11/5/2003


  • Microsoft Outlook 2000 Standard Edition

This article was previously published under Q249754


You installed Microsoft Office 2000 using the Typical Setup on Microsoft Windows 95 or Microsoft Windows 98, but never used Outlook. You then upgraded to Microsoft Windows 2000, and started using Outlook. When you click Find, Advanced Find, or Find Public Folder on the Tools menu, Windows Installer automatically starts.


Windows Installer tries to repair files affected by the upgrade to Windows 2000.


To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Additional query words: OL2K

Keywords: kbbug kbfix KB249754