Microsoft KB Archive/249753

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OL2000: Duplicate of Outlook Message Appears After Installing Add-In

Article ID: 249753

Article Last Modified on 11/6/2003



APPLIES TO

  • Microsoft Outlook 2000 Standard Edition



This article was previously published under Q249753

SYMPTOMS

When you install an add-in in Outlook and send a new message using that add-in, an orphaned button for the message appears on the Windows taskbar. You can use the button on the taskbar to maximize this window, which appears to be a duplicate message; however, the message is a ghost image and does not function.

This problem occurs with add-ins that access the body property of a message from the OnSubmit event in the Outlook object model.

RESOLUTION

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.


Additional query words: OL2K outsol outsol2000

Keywords: kbbug kbfix KB249753