Microsoft KB Archive/249642

Knowledge Base

Golf 1999 Error Message: Run Time Error '11' Division by Zero

Article ID: 249642

Article Last Modified on 12/18/2006

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APPLIES TO

• Microsoft Golf 1999 Edition

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This article was previously published under Q249642

SYMPTOMS

When you play Microsoft Golf 1999 Edition, you may receive the following error message:

Run Time Error '11' Division by Zero.

CAUSE

This behavior can occur if there is a conflict between Golf 99 and your sound card.

RESOLUTION

To resolve this issue, use the following methods in the order in which they are presented.

Update Your Sound Card Drivers

You may be able to resolve this issue by downloading and installing the latest sound card driver available for your sound card.

For information about how to contact your sound card manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Test to determine if the issue is resolved. If the issue continues to occur, proceed to the next method.

Install the Latest Version of Microsoft DirectX

Download and install the latest version of DirectX from the following Microsoft Web site:

http://www.microsoft.com/windows/directx/default.mspx

Test to determine if the issue is resolved. If the issue continues to occur, proceed to the next method.

Disable Hardware Sound Acceleration

To disable hardware sound acceleration:

1. Click Start, and then click Run.
2. In the Open box, type dxdiag, and then click OK.
3. Click the Sound tab.
4. Move the Hardware Sound Acceleration Level slider all the way to the left (the No acceleration setting).
5. Click Exit.

Test to determine if the issue is resolved. If the issue continues to occur, proceed to the next method.

Turn Off Commentary and Game Sounds

To turn off commentary and game sounds in Golf 99:

1. On the Golf 99 startup screen, click Options.
2. Click Game Preferences.
3. Click to change the Commentary box to No.
4. Click to change the Game Sounds box to No.
5. Click OK.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 1.00 msgolf99 runtime

Keywords: kbenv kberrmsg kbprb kbsound KB249642

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