Microsoft KB Archive/249500

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XWEB: Error Message: Unknown Error. Try Simplifying Your Search

Article ID: 249500

Article Last Modified on 2/26/2007


  • Microsoft Exchange 2000 Server Standard Edition

This article was previously published under Q249500


When you attempt to search for a user name from the global address list by using the Find Names dialog box in Microsoft Outlook Web Access (OWA), if you enter a space, you receive the following error message:

Unknown error. Try simplifying your search.


OWA returns search results that include all users in the global address list because the space is considered to be a wildcard character.


Narrow the search for names in the global address list by specifying characters in the Search field.


Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Additional query words: exch2kp2w

Keywords: kbbug kberrmsg kbpending KB249500