Microsoft KB Archive/249431

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XWEB: Client-based Rules Are Not Available in Outlook Web Access

Article ID: 249431

Article Last Modified on 2/27/2007


  • Microsoft Exchange Server 5.5 Service Pack 1
  • Microsoft Exchange Server 5.5 Service Pack 2
  • Microsoft Exchange Server 5.5 Service Pack 3
  • Microsoft Exchange 2000 Server Standard Edition

This article was previously published under Q249431


In Microsoft Outlook, you have the ability to manage your e-mail messages by using rules to automatically perform actions on messages. After you create a rule, Outlook applies the rule when messages arrive in your Inbox or when you send a message. For example, you can automatically forward all messages sent by John Doe to your manager when they arrive in your inbox.

However in Outlook Web Access (OWA), the Rules Manager is not available. Therefore, you cannot create, modify, or delete any client-based rules. Server-based rules continue to work normally because they don't require the Outlook client to be open in order to process the rules.


The ability to create, modify, or delete client-based rules in OWA is planned for a future version of OWA.

Keywords: kbinfo KB249431