Article ID: 249319
Article Last Modified on 9/23/2005
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
- Microsoft Outlook 98 Standard Edition
This article was previously published under Q249319
SYMPTOMS
In a custom form the Cut, Copy, and Paste commands do not work from the Edit menu.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix for Outlook 98 should have the following file attributes or later:
File name Version ---------------------- Outllib.dll 8.5.7522 Msoutl85.olb 8.5.7027
The English-language version of this fix for Outlook 2000 should have the following file attributes or later:
Date Time Version Size File name Platform --------------------------------------------------------------- 4/24/00 7:10AM 9.00.00.4005 5,308,466 Outllib.dll i386
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
Additional query words: OL98
Keywords: kbbug kbfix kbqfe kboffice2000presr2fix kbhotfixserver KB249319