Microsoft KB Archive/249299

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Article ID: 249299

Article Last Modified on 12/3/2007


  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange 2000 Server Standard Edition
  • Microsoft Windows Small Business Server 2003 Premium Edition
  • Microsoft Windows Small Business Server 2003 Standard Edition

This article was previously published under Q249299


After Domain Name Service (DNS) is configured and working properly, you can use policies to add SMTP addresses to your users accounts. Alternatively, you can administer any of these properties individually by accessing the user object from the Active Directory Users and Computers Microsoft Management Console (MMC) snap-in. You can define a policy that states that all users with the company name Northwind Traders have an SMTP address of Additionally, within a company, you can identify other attributes on which to relate a rule, such as custom attributes. There is no way to force application of a policy because it is applied immediately and enforced within one hour. When you create a recipient policy, note that a default policy is in place. This default policy is modifiable.

Note Recipient policies are designed to replace the function of site addressing in Microsoft Exchange Server 5.5, with a little more flexibility. Site addressing applied proxy addressing rules to all users in a site, whereas recipient policies give more flexibility on how you group the users to whom the addressing rules apply.

In Exchange Server 5.5 or Microsoft Exchange 2000 Server mixed-mode, only the default recipient policy is in effect. The default recipient policy is created based on the site addressing of the Exchange Server 5.5 site. The default recipient policy that is based on the site addressing of the Exchange Server 5.5 site permits backward compatibility with Exchange Server 5.5. In native-mode, multiple recipient policies can be in effect on different groups of users.

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Create Recipient Policies in the Exchange System Manager

  1. Click Start, point to Programs, point to Microsoft Exchange, click System Manager
  2. In the left System Manager window pane, click to expand Organization, click to expand Recipients, and then click Recipient Policies.

Note In the right pane, there is a Default Policy that applies to all recipients. In mixed mode, there is a Default Policy for each site.

  1. Right-click Recipient Policies, point to New, and then click Recipient Policy.
  2. Specify an LDAP filter (that is, to whom the policy applies) and the e-mail addresses for these recipients.

Also note that Exchange 2000 and Exchange 2003 support automatic generation of secondary e-mail addresses.

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