Microsoft KB Archive/249270

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OL2000: Microsoft Mail File (.mmf) Does Not Appear in Outlook 2000

Article ID: 249270

Article Last Modified on 10/17/2005


  • Microsoft Outlook 2000 Standard Edition

This article was previously published under Q249270

NOTE: The information in this article applies to the Japanese version%3 of Outlook 2000.


In Outlook 2000 Japanese edition, when you import a Microsoft Mail file (.mmf) to Outlook 2000, the Microsoft Mail file (.mmf) does not appear on the Import and Export menu.


Missing information about the Microsoft Mail file from the Office 2000 Setup causes this problem.


A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Japanese version of this fix should have the following file 
attributes or later:

   Component: MSI

   File Name        Version
   QFE1588.msp          -----------



Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: qfe

Keywords: kbbug kbfix kbqfe KB249270