Microsoft KB Archive/249076

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Article ID: 249076

Article Last Modified on 11/5/2003


  • Microsoft Excel 2000 Standard Edition

This article was previously published under Q249076


When you attempt to close Microsoft Excel after closing a workbook with circular references, you may receive one of the following error messages:

Windows 95/98

EXCEL caused an invalid page fault in module EXCEL.EXE at 0167:303c4b08

Windows NT

The instruction at "0x302ca789" referenced memory at "0x00000004". The memory could not be read.


This problem occurs when the following conditions are true:

  • You calculate a workbook right before closing it.


  • You close the workbook right before attempting to quit Excel.


  • The workbook contains multiple circular references.


To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Additional query words: crash crashes crashing crashed quit quitting quits fail fails failing failed break

Keywords: kbbug kbfix KB249076