Microsoft KB Archive/249005
Article ID: 249005
Article Last Modified on 1/27/2007
- Microsoft Windows 98 Standard Edition
This article was previously published under Q249005
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
When you use the Ping utility to ping a host name, you may receive the following error message:
When you use the Ping utility to ping by IP address, Ping may work as expected.
This issue may occur if you have IBM Personal Communications software installed, and you uninstall and reinstall Dial-Up Networking without first removing the IBM software.
To resolve this issue:
- Uninstall the IBM Personal Communications software. For information about how to uninstall IBM Personal Communications, please refer to the documentation included with the program, or contact IBM.
- After you have successfully removed IBM Personal Communications, try to ping a host name. For example, try to ping an Internet site (such as www.yahoo.com). If you can now ping by host name, continue with step 3. If you cannot ping by host name, remove and reinstall Dial-Up Networking, Transmission Control Protocol/Internet Protocol (TCP/IP),and your adapter driver.
For additional information about removing and reinstalling Dial-Up Networking and TCP/IP, click the article number below to view the article in the Microsoft Knowledge Base:
181599 How to Remove and Reinstall Dial-Up Networking and TCP/IP Files
- Reinstall the IBM Personal Communications software.
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Keywords: kb3rdparty kberrmsg kbinvalidpagefault kbprb KB249005