Microsoft KB Archive/248847

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Article ID: 248847

Article Last Modified on 11/5/2003


  • Microsoft Outlook 2000 Standard Edition

This article was previously published under Q248847


  • You log on to a Windows 2000 computer as a user, and before running any Office program, you browse the Office directory and scroll down to view the Welcome.msg file. -or-

  • You log on to a Windows 2000 computer as an administrator, and before you run any Office program, you click Start, point to Search, and then click For Files or Folders.

The Office detect and repair program may start and attempt to reinstall Outlook and several MAPI files.


To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.


You can cancel the repair and reinstallation with no ill effects; however, doing so requires canceling a number of dialog boxes. If you run Outlook once before browsing the Office directory, you should not experience this problem.

Additional query words: OFF2000 OL2K

Keywords: kbbug kbfix KB248847