Microsoft KB Archive/248786
Article ID: 248786
Article Last Modified on 1/27/2007
- Microsoft Windows 98 Standard Edition
This article was previously published under Q248786
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
When you attempt to print to a Hewlett-Packard (HP) DeskJet printer, you may receive the following error message:
If you click Details, one of the following messages may be displayed:
The error message occurs when a portion of the printer driver code that is not needed for printing is accessed.
To resolve this issue, rename the Image Server folder:
- Right-click My Computer, and then click Explore to start Windows Explorer.
- Open the C:\Program Files folder.
- Click the Image Server folder, and then click Rename on the File menu.
- Rename the folder to Image, press ENTER, and then quit Windows Explorer.
- Restart the computer.
More information about this issue is available on the Hewlett-Packard Web site:
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Additional query words: HWPRNEM spool32 dll ism
Keywords: kberrmsg kbinvalidpagefault kbprb kbprint KB248786