Knowledge Base

MPRSHUT.EXE - DLL Initialization Error Message Appears During Shutdown

Article ID: 248698

Article Last Modified on 11/1/2006

APPLIES TO

Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition

This article was previously published under Q248698

SYMPTOMS

When you are shutting down Microsoft Windows NT 4.0, the following error message may appear:

MPRSHUT.EXE - DLL initialization hung
Initialization of the dynamic link library c:\winnt\system32\kernel32.dll failed

The system then shuts down normally.

CAUSE

This behavior can occur when the RSA ACE software by Security Dynamics is in use. The ACE readme files document this error as a 'non-injurious' error.

RESOLUTION

To work around this behavior, shut down the ACE software before you shut down the computer.

MORE INFORMATION

For information about how to contact Security Dynamics, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords: kbprb KB248698

Microsoft KB Archive/248698

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