Microsoft KB Archive/248657

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Article ID: 248657

Article Last Modified on 11/13/2003


  • Microsoft Excel 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Word 2000 Standard Edition

This article was previously published under Q248657


When you print an Excel worksheet, a PowerPoint slide, or a Word document that contains a chart or graph, rotated text on a graph axis is printed as a white box. The white box may or may not contain the text.


The problem occurs when the following conditions are all true:

  • You print by using a PostScript printer driver.
  • The axis labels are rotated by a non-multiple of 90 degrees.
  • The text contains accented characters.


To work around this problem, use one of the following methods.

Method 1

Rotate the text in multiples of 90 degrees.

Method 2

Do not use a non-white background behind a chart.

Method 3

Use a non-PostScript printer driver.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.


Steps to Reproduce Problem

  1. Start PowerPoint 2000.
  2. Click OK to open a blank presentation (the default).
  3. In the Choose an AutoLayout list, click the Chart layout (second row, fourth column). Click OK.
  4. On slide 1, double-click on the chart placeholder to edit the chart.
  5. Start Character Map. If you need help using Character Map, please refer to Help for your specific operating system.
  6. In the Character Map dialog box, in the Font list, select Arial.
  7. Click the accented e for which the keystroke is ALT+0232, and then click Select. The keystroke is shown in the lower right of the Character Map dialog box.
  8. Repeat the previous step to select three or four additional accented characters.
  9. Click Copy to copy the selected characters to the clipboard.
  10. On Presentation1 - Datasheet, click the text 1st Qtr, and then paste the text that you selected in Character Map.
  11. Point to an x-axis series name, right-click it, and then click Format Axis.
  12. On the Alignment tab in the Degrees box, type 45 and then click OK. The x-axis should now contain rotated series names, with one series containing accented characters.
  13. Click off the chart to leave edit mode, and then click the chart to select it.
  14. On the Format menu, click Object.
  15. On the Colors and Lines tab, in the Fill Color list, select yellow (or any other pale color).
  16. On the Colors and Lines tab, in the Line Color list, select black.
  17. Print the slide to a PostScript printer.

Result: A white box is printed, instead of the rotated accented characters.

NOTE: Steps 5 through 7 use the Character Map feature to add accented characters. You can also use the ALT key and the numeric keypad to type an accented character. Keyboards for languages other than English provide specific keys for typing accented characters.

Additional query words: off2000 chart graph axis rotate accent character

Keywords: kbbug kbfix KB248657