Article ID: 248656
Article Last Modified on 2/28/2007
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows 98 Standard Edition
This article was previously published under Q248656
SYMPTOMS
When you use a Hewlett-Packard (HP) LaserJet 1100 printer attached to a port on a server running Microsoft Windows NT Server 4.0 with a shared queue, clients running Microsoft Windows 98 may not be able to print to this printer. The print jobs appear in the queue, and a message states that the job is printed, but no output appears at the printer.
CAUSE
This behavior can occur when the driver for an HP LaserJet 5L printer is not installed at both the Windows NT-based server and the Windows 98-based client.
RESOLUTION
To resolve this behavior, install the driver for an HP LaserJet 5L printer on both the Windows NT-based server and the Windows 98-based client computer.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: Win NT Server
Keywords: kbprb KB248656
