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Microsoft KB Archive/248627

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Knowledge Base


Roaming Profiles May Not Be Deleted from Terminal Server with Novell Client Version 4.6

Article ID: 248627

Article Last Modified on 2/28/2007



APPLIES TO

  • Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 4
  • Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 5



This article was previously published under Q248627

SYMPTOMS

When a user logs off a Terminal Server that has the "Delete cached copies of roaming profiles" policy enabled, the local profile folder may not be deleted. When this occurs, an additional folder may be created on the Terminal Server, causing the amount of disk space used by the roaming profiles to increase.

Note that this behavior is also recorded in the Userenv.log file.

CAUSE

This behavior can occur if users are using the Novell client for NetWare version 4.6 with Novell NetWare Client Service Pack 1 or Service Pack 2 to connect to a Terminal Server that has the "Delete cached copies of roaming profiles" policy enabled. The Novell client writes data to the Winnt\Profiles\User name folder after the local cache profile is deleted.

RESOLUTION

To work around this behavior, assign the following permissions to the Winnt\Profiles folder:

  • Administrators: Full Control
  • System: Full Control
  • Creator Owner: Full Control
  • Users: Read


STATUS

This behavior is by design.

MORE INFORMATION

The issue described in this article may cause multiple folders to be created in the Winnt\Profiles folder for a user. The extra folders are typically named with the user name followed by a three-digit number. For example:

  • Winnt\Profiles\User name\Desktop
  • Winnt\Profiles\User name.000\Desktop
  • Winnt\Profiles\User name.001\Desktop

For additional information about this behavior, click the article number below to view the article in the Microsoft Knowledge Base:

154120 Debugging User Profiles and System Policies in Windows NT 4.0


The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



Additional query words: deleteroamingcache client32

Keywords: kb3rdparty kbenv kbprb KB248627