Article ID: 248218
Article Last Modified on 10/30/2003
APPLIES TO
- Microsoft Excel 2000 Standard Edition, when used with:
- Microsoft Windows 2000 Standard Edition
This article was previously published under Q248218
SYMPTOMS
When you save a workbook as a Web page, Microsoft Excel quits without saving the workbook, and you receive the following error message in Windows 2000:
This error log is named Drwtsn32.log. The log contains an entry similar to the following:
Application exception occurred:
App: (pid=724)
When: 1/26/2000 @ 18:28:47.060
Exception number: c0000005 (access violation)
CAUSE
This problem occurs when the following conditions are true:
- The workbook has become corrupted.
-and-
- You save the workbook as a Web page.
RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
REFERENCES
For additional information about recovering data from a corrupted or damaged workbook, click the article number below to view the article in the Microsoft Knowledge Base:
179871 XL2000: Methods for Recovering Data from Damaged Workbooks
Keywords: kbbug kbfix KB248218
