Microsoft KB Archive/248127

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XCLN: Free and Busy Information Not Updated When Working Offline

Article ID: 248127

Article Last Modified on 5/24/2007


  • Microsoft Outlook 2000 Standard Edition
  • Microsoft Outlook 97 Standard Edition
  • Microsoft Outlook 98 Standard Edition
  • Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q248127


When you use Outlook to work offline your public free and busy information is not updated to the server when you synchronize your folders.


Public free and busy updates are client-side operations that are only initiated when you work online. When you are logged on to the network your public free and busy information is updated at a specified interval; the server has no part in this process. The Calendar folder is synchronized when you work offline and click Send and Receive or Synchronize. However, free and busy information is not updated during either of these processes. The only workaround is to connect (on-line mode) to your mailbox and either wait for the specified interval to publish free and busy data or just exit and logoff, which forces the client to write free and busy data to the server. To update free and busy information on the server, you must log on to the network; either connect to a local area network (LAN) or initiate a Dial-Up Networking connection before you open Outlook.

For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

163634 XCLN: Can't Synchronize Microsoft Schedule+ File if Offline

139934 XCLN: The Microsoft Exchange Client and Mobile Users

Additional query words: Schedule+

Keywords: kbinfo KB248127