OL2000: Item Created by Automation Doesn't Use Custom Form

ID: Q248082

The information in this article applies to:

Microsoft Outlook 2000

SYMPTOMS

You use the Microsoft Outlook object model to create a new item based on a custom form, but the item that is created uses a standard Outlook form.

CAUSE

Either of the following can cause this problem:

You used the CreateItem method to open a custom form.
You used the Items.Add method, but did not specify the message class of the form.

RESOLUTION

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To programmatically create a new item based on a custom form, you must use the Items.Add method, and specify the message class of the form to be used.

Use the following syntax:

   Set <item> = <folder>.Items.Add("IPM.<FormClass>.<FormName>")

For example:

   Set MyItem = MyFolder.Items.Add("IPM.Contact.MyForm")

STATUS

This behavior is by design.

MORE INFORMATION

You can assign a custom form as the default form for an Outlook folder, and if you use the Outlook user interface to create a new item, the item will use the custom form. However, if you programmatically create a new item using the Outlook object model, you must use the Items.Add method and explicitly specify the form's message class. If you do not specify a message class, Outlook will use the standard form associated with that type of folder.

The CreateItem method only creates items based on the standard Outlook forms.

The following table lists the default message class for each type of Outlook item:

   Item Type          Message Class
   --------------------------------
   Mail Items         IPM.Note
   Post Items         IPM.Post
   Task Items         IPM.Task
   Appointment Items  IPM.Appointment
   Contact Items      IPM.Contact
   Journal Items      IPM.Activity

REFERENCES

For additional information about available resources and answers to commonly asked questions about Microsoft Outlook 2000 solutions, please click the article number below to view the article in the Microsoft Knowledge Base:

Q146636 OL2000: Questions About Custom Forms and Outlook Solutions

Additional query words: OutSol OutSol2000

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug

Microsoft KB Archive/248082

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