Microsoft KB Archive/248001
Article ID: 248001
Article Last Modified on 7/6/2007
- Microsoft Home Publishing 2000 Standard Edition
This article was previously published under Q248001
When you run Microsoft Home Publishing 2000, you may receive the following error message:
When you click Details, you receive the following error message:
This behavior can occur if one of the following conditions is true:
- Your CD-ROM drive is unable to read the Home Publishing 2000 CD-ROM properly.
- Your HTML Help files are missing or damaged.
To resolve this issue, use the following methods in the order in which they are presented.
Troubleshoot the CD-ROM Drive
For information about how to troubleshoot CD-ROM read errors, please click the following article number to view the article in the Microsoft Knowledge Base:
218617 How to Troubleshoot CD-ROM Read Issues
If the issue continues to occur, proceed to the next method.
Download and install the HTML Help Update
Download and install the HTML Help update from the following Microsoft Web site:
If the issue continues to occur, manually remove and reinstall the HTML Help files. For additional information about how to do this, click the article number below to view the article in the Microsoft Knowledge Base:
201420 HOWTO: Manually Uninstall and Update HTML Help
Additional query words: hp2000 hp2k greetings gw errmsg ipf gpf
Keywords: kbenv kberrmsg kbprb KB248001