Microsoft KB Archive/247867

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OL98: Autoarchive Prompt Dialog Box Gets Disabled

Article ID: 247867

Article Last Modified on 10/18/2005


  • Microsoft Outlook 98 Standard Edition

This article was previously published under Q247867


When you are using Microsoft Outlook 98 and you connect to a Microsoft Exchange Server computer, you may be prompted to auto archive old items. If you click No on the AutoArchive dialog box, Outlook 98 disables the AutoArchive feature completely.


A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Version      File name   
   8.5.7111.0   Outllib.dll


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB247867