Microsoft KB Archive/247789

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Article ID: 247789

Article Last Modified on 11/5/2003


  • Microsoft Commercial Internet System 2.5

This article was previously published under Q247789

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry


When installing Microsoft Commercial Internet System (MCIS) 2.5 on a computer with Site Server 3.0 installed but without Site Server 3.0 Service Pack 2, the following error occurs:

Site Server 3.0 Service Pack 2 is not installed.


MCIS 2.5 checks for the Registry key for Site Server 3.0 Service Pack 2. If you have installed a service pack later than Site Server version 2, you have the necessary hotfixes to run MCIS 2.5 but do not have the Registry key noted in the "Workaround" section of this article.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.


In order for you to be able to install MCIS 2.5, the Registry must be modified.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To modify the Registry, follow this procedure:

  1. Start Registry Editor (Regedt32.exe).
  2. Locate the following key in the registry:

       HKLM\Software\\microsoft\Site Server\3.0\Hotfix\Site Serve  3.0 Service Pack 2
  3. On the Edit menu, click Add Value, and then add the following registry value:

       Value Name: Installed
       Data Type:  REG_DWORD
       Value:      1
  4. Quit Registry Editor.

Keywords: kbqfe kbprb KB247789