Article ID: 247770
Article Last Modified on 9/27/2007
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q247770
SYMPTOMS
When you restart your computer after receiving an error message from Microsoft Exchange Server 5.5 and then try to start the Directory service (DS), Event Viewer records the following event:
CAUSE
This behavior can occur when the Directory database (Dir.edb) structure is damaged.
RESOLUTION
To resolve this issue, restore the Directory database (Dir.edb) from a tape backup.
NOTE: If you do not have a valid backup of the Directory database (Dir.edb), you can restore the file through full disaster recovery of Exchange Server.
MORE INFORMATION
For more information about disaster preparedness and recovery, see the following articles in the Microsoft Knowledge Base:
184186 XADM: Recovering Exchange from a Corrupted Directory
183266 XADM: How to Restore an Offline Backup of the Directory Service and Information Store
177635 XADM: How to Set Up a Disaster Recovery Server for Dir.edb
The "Disaster and Recovery Planning" white paper discusses topics related to disaster recovery of an Exchange Server. This document contains useful information for anyone who administers an Exchange Server. You can find the white paper at:
Keywords: kbprb KB247770
