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Microsoft KB Archive/247610

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Knowledge Base


Hewlett Packard OfficeJet R Series CD Setup Version-Checks in Windows 2000

Article ID: 247610

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows 2000 Professional Edition



This article was previously published under Q247610

SYMPTOMS

On a Microsoft Windows 2000 Professional-based computer, when you attempt to run the Hewlett-Packard OfficeJet R Series (R40, R60, R80) CD-ROM Setup program by using the autorun feature or Setup.exe in the root directory of the CD, the program version-checks and Setup does not run.

RESOLUTION

To work around this issue, from Windows Explorer, run the setup program at the following location on the CD:

\Install\OfficeJetR\Setup.exe


STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000 Professional.

Keywords: kbbug kbnofix KB247610